Privacy Policy
At Our Boring Company, accessible from https://merch.ourboringcompany.in/, protecting the privacy of our customers is a top priority. This Privacy Policy outlines what information we collect, how we use it, and how you can manage your personal data when you visit or make a purchase from our website.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Information We Collect
When you visit our website, make a purchase, or contact us, we may collect personal information including your name, email address, shipping address, phone number, payment information, and details about the products you purchase.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Communicate with you about your order and updates on our products.
- Ensure secure transactions and prevent fraud.
Cookies and Tracking
We use cookies to enhance your shopping experience, such as remembering your preferences and tracking your interactions with our website. You can manage your cookie settings through your browser.
Third-Party Services
We may use third-party services to process payments, handle shipping, and manage marketing communications. These third parties only access your information to perform tasks on our behalf and are obligated to protect your information.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.
Return & Exchange Policy
At Our Boring Company, we want you to be satisfied with your merchandise purchase. Below is our policy for returns and exchanges:
Return Policy
If you are not completely satisfied with your purchase, you can return the item within 7 days of delivery for a full refund or exchange. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Personalized items, and any products that have been used, worn, or altered, are not eligible for return.
Exchange Policy
If you receive a defective or incorrect item, you may exchange it for the correct product within 7 days of delivery. We do not offer exchanges for size or preference changes on non-defective items.
Return Process
To initiate a return or exchange, please contact our customer service team. They will provide you with instructions and a return shipping label if applicable. We aim to make the return process as easy and convenient as possible.
Refunds
Refunds will be issued to your original payment method once we receive and inspect the returned item. Please allow 5-7 business days for the refund to be processed.
For any questions or concerns about your order, please contact our customer service team at alias@ourboringcompany.in.